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Mozy Backup
Tag Archives: Customer Service
The New MacBook Pro is Awesome!
AKA: Yet another reason to love Apple, Inc. After experiencing months of crippling trouble with the video card in my 2.4GHz MacBook Pro laptop (resulting in multiple logic board replacements, LCD screen replacements, etc.), I was generously given a replacement … Continue reading
Parallels – Unparalleled Customer Appreciation
Back in January 2008, I wrote about a great customer service experience with Parallels. Out of the blue, they sent me a $10 Visa gift card as a thank you for buying Parallels 3.0. This afternoon I opened my mailbox … Continue reading