Parallels - Unparalleled Customer Appreciation

May 14, 2008 – 12:16 pm

Back in January 2008, I wrote about a great customer service experience with Parallels. Out of the blue, they sent me a $10 Visa gift card as a thank you for buying Parallels 3.0.

This afternoon I opened my mailbox to find an envelope from Parallels. When I opened it, I found another surprise - a $10 iTunes gift card. That’s $20 in customer appreciation on a $79 purchase from 2007.

This seems rather unprecedented, doesn’t it? I like this trend!

Stumble it!

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