Parallels – Unparalleled Customer Appreciation

Back in January 2008, I wrote about a great customer service experience with Parallels. Out of the blue, they sent me a $10 Visa gift card as a thank you for buying Parallels 3.0.

This afternoon I opened my mailbox to find an envelope from Parallels. When I opened it, I found another surprise – a $10 iTunes gift card. That’s $20 in customer appreciation on a $79 purchase from 2007.

This seems rather unprecedented, doesn’t it? I like this trend!

Leave a Comment


NOTE - You can use these HTML tags and attributes:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>